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Return Policy
Return & Exchange Policy
You may return or exchange a product of proper quality within 14 days (excluding the purchase date) in accordance with Ukrainian consumer protection law if:
- the product does not fit your size, color, dimensions, or specifications;
- the product cannot be used for its intended purpose.
Return conditions:
- proof of purchase is provided;
- original packaging is preserved;
- no signs of use or damage;
- all labels, seals, and protective elements are intact;
- complete set of accessories.
Defective products
If a manufacturing defect is discovered during the warranty period, you are entitled to:
- product replacement;
- free repair;
- refund (according to the Refund Policy).
Return methods
In person:
109b Knyaziv Koriatovychiv St., Vinnytsia
By Nova Poshta:
- Branch #1, Vinnytsia
- Recipient: FOP Zbihlei Oleksandr
- Tax ID: 3115416830
Cash on delivery is not accepted.
- proper quality items — shipping paid by the customer;
- defective items — shipping paid by the seller.
Email: [email protected]
Phone: +38 (067) 656-25-63