Return Policy

Return & Exchange Policy

You may return or exchange a product of proper quality within 14 days (excluding the purchase date) in accordance with Ukrainian consumer protection law if:

• the product does not fit your size, color, dimensions, or specifications;
• the product cannot be used for its intended purpose.

Return conditions:

• proof of purchase is provided;
• original packaging is preserved;
• no signs of use or damage;
• all labels, seals, and protective elements are intact;
• complete set of accessories.

Defective products

If a manufacturing defect is discovered during the warranty period, you are entitled to:

• product replacement;
• free repair;
• refund (according to the Refund Policy).

Return methods

In person:
109b Knyaziv Koriatovychiv St., Vinnytsia

By Nova Poshta:

• Branch #1, Vinnytsia
• Recipient: FOP Zbihlei Oleksandr
• Tax ID: 3115416830

Cash on delivery is not accepted.

• proper quality items — shipping paid by the customer;
• defective items — shipping paid by the seller.

Email: [email protected]
Phone: +38 (067) 656-25-63